Privacy Policy

Last updated: April 2026

1. Introduction

蔚萃生物科技（楚雄）有限公司 ("Vetrux CBD", "we", "us") respects your privacy and is committed to protecting the personal data of visitors to our website at www.vetrux.tech. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit an inquiry.

2. Data Controller

The data controller responsible for your personal data is 蔚萃生物科技（楚雄）有限公司, located at 云南省楚雄彝族自治州楚雄市彝海街道办事处富民社区居民委员会塔普二组育苗基地院内办公室. For privacy-related inquiries, contact us at postmaster@vetrux.tech.

3. Information We Collect

We may collect the following categories of information:

  • Inquiry form data: Name, company name, email address, phone number, and message content submitted through our inquiry form.
  • Usage data: Pages visited, time spent on pages, referral source, browser type, and device information collected via Google Analytics 4.
  • Technical data: IP address, browser type, operating system, and access timestamps collected automatically by our web servers.

4. How We Use Your Information

  • To respond to B2B wholesale inquiries and provide requested product documentation.
  • To analyze website usage patterns and improve our content and user experience.
  • To comply with legal obligations and protect our legitimate business interests.

5. Legal Basis for Processing (GDPR)

For visitors in the European Economic Area, we process personal data based on:

  • Legitimate interest: Processing inquiry data to respond to business requests.
  • Consent: Where required for analytics cookies and tracking technologies.
  • Legal obligation: Where processing is required by applicable law.

6. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating our website (e.g., hosting, analytics), subject to appropriate data processing agreements. We use Google Analytics 4 for website analytics, which may transfer data to Google servers.

7. Data Retention

Inquiry form submissions are retained for the duration of the business relationship plus 24 months. Analytics data is retained according to Google Analytics default retention settings. You may request deletion of your personal data at any time.

8. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict processing of your data.
  • Data portability where technically feasible.
  • Lodge a complaint with a supervisory authority.

9. Security

We implement appropriate technical and organizational measures to protect your personal data, including HTTPS encryption, Content Security Policy headers, and access controls. However, no method of transmission over the Internet is 100% secure.

10. Contact

For any questions about this Privacy Policy or to exercise your data rights, contact us at: postmaster@vetrux.tech

蔚萃生物科技（楚雄）有限公司
云南省楚雄彝族自治州楚雄市彝海街道办事处富民社区居民委员会塔普二组育苗基地院内办公室
Phone: +86 13518730530